Pricing & Payments

Every price on this website is in Indian rupees (₹) and includes GST at the applicable rate for the product. The price you see on a product page is the price you pay — GST is not added at checkout.

During a sale, a crossed-out price shows the price before the discount and the price next to it is the discounted price you pay. A sale runs for the dates shown on the offer and cannot be combined with other offers.

Shipping is free on orders of ₹999 or more across India. Below that, a flat ₹100 shipping charge (GST included) is shown at checkout before you pay. There are no handling, packing or convenience fees, and no cancellation charges.

The price shown when you place an order is the price for that order. If we ever make an obvious pricing error, we will tell you before dispatch and give you the choice to continue at the correct price or cancel for a full refund.

Payments are collected securely by Razorpay. At checkout you can pay with the methods Razorpay shows you for your order — typically UPI, credit and debit cards, netbanking and wallets.

You pay at the moment you place the order. There is no cash on delivery.

Razorpay is certified to PCI DSS Level 1, the highest standard for handling card data. Your card, UPI and bank details are entered on Razorpay’s secure payment window and are never seen or stored by us. We keep only the order reference, payment reference, amount and status of your payment.

Our website is served over an encrypted (HTTPS) connection, and payments are confirmed with a cryptographic signature, so an order is only marked paid when the payment has really succeeded.

An order is paid in a single payment. Razorpay allows up to ₹5,00,000 per payment by card or netbanking and ₹1,00,000 by UPI, and your bank may set its own lower limit. For larger or bulk orders, please contact us and we will arrange payment with you.

Your order is confirmed once the payment succeeds. You then receive an email with your order number, and the order shows as Paid in Your Orders.

If you close the payment window or a payment does not go through, your order waits as Pending Payment and you can finish it with Pay now on the order page. An order left unpaid for 72 hours is cancelled automatically.

Occasionally a bank is slow to confirm a payment. If you were charged but your order still shows as unpaid, please wait about 30 minutes and check again — we receive a confirmation from Razorpay and update the order automatically. Please do not pay a second time before checking.

If the payment really did fail, your bank returns the money automatically, normally within 7 working days. If it has been longer, or you were charged twice, email support@bansalaroma.com with the payment reference from your bank or UPI app and we will sort it out.

Refunds are made to the method you paid with and reach you in 5–7 working days after we process them. The full details are on our Returns & Refunds page.

A GST tax invoice for your order is available on request: email support@bansalaroma.com with your order number. Businesses buying with a GSTIN should save it under Business profiles in their account so it is recorded with the order.

Seller GSTIN: 07ADWPG0974C1ZG

Bansal Aroma, 20-A, Teachers Colony, Samaypur Badli Industrial Area, Delhi – 110042, India. Phone +91 9810255251 or +91 9810240505; email support@bansalaroma.com.